Cannot access cpanel

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mfsafety

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I have created an account, I cannot seem to get access to cpanel or ftp. I just get took to long to respond. or could not connect to server when I try FTP.
 

essellar

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It is very likely that your connection has the needed ports blocked. That's a common thing for schools, workplaces, libraries and public access points.
 

mfsafety

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That would not be the issue, I can FTP into many other services. No outgoing ports are blocked.
 

inadim8956

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if you have a firewall, and have access to it, check the logs .. this can help you isolate the issue.
 

mfsafety

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I will try that. Although I did have a friend, who uses this hosting, and he came over and was able to log into his account without issue. So I do not think it is on my end. although his is on x04. and mine is on x02.
 
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