Cannot access site or cpanel

[jeffchil]

I have been unable to log into my account and I receive the following error - Invalid email address or password supplied. I know that my account is on the Chopin server.

Username jeffchil
email address jeffchil@gmail.com

 

[Skizzerz]

Hello,

To log in to your account panel at https://x10hosting.com/control - use your email address and forum password
To log in to your website's cpanel at http://sportscardtradingpost.x10.bz:2082 - use your cpanel username and password (or click the "login to cpanel" link from the account panel).

 

[jeffchil]

I am able to log into the CPanel, but I can not log into the account control panel. I am still getting the error wrong username or password.

 

[calistoy]

Click the link that says "I forgot my password" beside the "Sign into your account" button. Follow the directions from there to change or reset your password.

 

[jeffchil]

I have already tried that and I am still not able to login at https://x10hosting.com/control. I am able to log into the cpanel.

Thanks,

Jeff

 

[calistoy]

Are you sure that you are entering your email address into the username field?

 

[jeffchil]

It is working now. must have been an issue with the servers yesterday. The username and password that was cached in the browser worked.