Cannot access to hosting CP

[eddiedru]

Hello,

I can access to forum but I cannot acces to free hosting Control Panel at http://x10hosting.com/login.php

what I've to do?

Thank you,
Eddie.

 

[calistoy]

Are you logging into the account panel with your correct forum username and password?

 

[eddiedru]

Yes, but appears a page saying that the forum account is not linked to the hosting one even if I used it few months ago

 

[vishal]

Check whether ur account is in good standing condition

 

[calistoy]

Check whether ur account is in good standing condition

Unfortunately, this user can't because he can't log into the account panel.

If you haven't logged into these forums for 31 days, then it's possible that it's been terminated for inactivity.

An admin is needed to look into this account.

 

[descalzo]

The system does not show a cPanel account linked to the forum username eddiedru
If you have not logged into the Forums in a long time, (currently 31 days, was 14 days), your cPanel account would have been suspended and then deleted (files and databases not recoverable). (there are other reasons for suspension, but inactivity is the most common).

What happens when you try to go to your site (URL?)
The admins can try and check the logs to see what happened to your account, but you must supply your cPanel username, not your Forum username.