cannot connect to my control panel

[gibb3h]

hello, when trying to connect to my cPanel (either by html or ftp) the connection times out, any idea why?

my site is http://gibb3h.x10hosting.com so my cPanel should be http://gibb3h.x10hosting.com:2080 right?

 

[Zubair]

http://gibb3h.x10hosting.com:2082

 

[ChatIndia]

no, my site url is monbattle.com but I don't have my C Panel url as monbattle.com: 2082 rather it is chopin.x10hosting.com:2082

check it here

http://x10hosting.com/panel.php

 

[gibb3h]

sorry, typo in my last post, I am using port 2082 and it doesn't load

EDIT: snshusat, my admin panel says cPanel should be http://boru.x10hosting.com:2082, but i'm having the same problem with that as well

 

[ChatIndia]

gibb3h, how fast your connect is? If it is very slow than please wait until the login page is completely loaded.

 

[gibb3h]

i'm on a business connection, at least 20mb/s.

page "loads" completely but shows :-
internal error - server connection terminated

[FONT=Helvetica,Arial] Description: internal error - server connection terminated[/FONT]
I never get to the login screen

 

[Anna]

i'm on a business connection, at least 20mb/s.

page "loads" completely but shows :-
internal error - server connection terminated

[FONT=Helvetica,Arial] Description: internal error - server connection terminated[/FONT]
I never get to the login screen

Seeing that you say you're on a business connection I'm assuming that you are in your work place?

That could in that case be the reason, it is rather common that port 2082 is blocked by the firewall. Basically most companies/schoola only allow ports they know is needed by the employees/students.

You could try this: http://cpanel.gibb3h.x10hosting.com (it's known to have worked in some cases where port has been blocked)

 

[gibb3h]

Seeing that you say you're on a business connection I'm assuming that you are in your work place?

That could in that case be the reason, it is rather common that port 2082 is blocked by the firewall. Basically most companies/schoola only allow ports they know is needed by the employees/students.

You could try this: http://cpanel.gibb3h.x10hosting.com (it's known to have worked in some cases where port has been blocked)

GENIUS!

thats works, thanks a lot ^_^

 

[Anna]

*case resolved, closing thread*