Cannot connect to the server

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garryms

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I was trying to put new files to the server but message below appears:

An FTP error occured - cannot make connection to host
Dreamweaver cannot connect to host "just4euan.x10hosting.com/" ...

What went wrong? Help please... Thanks...
 

vishal

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Are you able to login to Cpanel
 

garryms

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yes... i'm on it right now and can still see all my files in public_html...

thanks again vishal2
 

Zubair

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yes... i'm on it right now and can still see all my files in public_html...

thanks again vishal2

Try using "chopin.x10hosting.com" as Dreamweaver host
 

garryms

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Just made and tested the changes and still not working:


Remote Info:
Access: FTP
FTP Host: chopin.x10hosting.com
Host Directory: /home/garryms/
 

garryms

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Any help please...

Attached is the entire message displayed when trying to connect to server.
 

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    FTP Error..JPG
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Derek

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Remove the "/" at the end of the url..

If not try this as your ftp address just4euan.x10hosting.com
 

Zubair

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uncheck "Use Secure FTP (SFTP)" and see if it works.
 

garryms

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Still has a problem. Please see attached.
 

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Derek

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Try just simply "/" or else remove the / at the end of public_html
 

garryms

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:) I tried just / as the Host directory, Dreamweaver was able to connect to the server. Tried to synchronize and it started putting all files again. Does it mean that all my files will be saved to a new folder( / ) aside from the public_html?
 

Derek

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Hmm, actually try /public_html or /public_html/ that might be better
 

vishal

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:) I tried just / as the Host directory, Dreamweaver was able to connect to the server. Tried to synchronize and it started putting all files again. Does it mean that all my files will be saved to a new folder( / ) aside from the public_html?

Once uploaded you can verify it by login to Cpanel->file MAnager
 

garryms

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Hurray!!! Successfully uploaded new files to the server. Checked cPanel and deleted all files from / and put the files in /public_html instead. Everything is working again. Thanks a lot guys... Appreciate your help... Cheers...
 

Derek

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Glad that it works! Thanks for choosing x10hosting! I liked helping you.
 

Zubair

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Your problem is resolved Now. So I am going to close this thread to mark it as resolved. Feel free to create a new thread if you need more help.

***Thread Closed***
 
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