cannot disable cloud flare

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ihaveaspergers

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my hosting account redstarsocial.x10.bz has been banned,i have tryed to remove it from my cloudflare account but i get the following error"redstarsocial.x10.bz DNS is hosted by x10Hosting. You can deactivate or disable CloudFlare through the x10Hosting website"please can someone disable it for me
 

xav0989

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I'll escalate your thread.
 
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