Cannot Link Accounts Followed Corey's Instructions

[ryanforum]

I followed Corey's instructions but cannot link my accounts.

cPanel username: rmlworld
lusvardi.x10hosting.com
Forum username: ryanforum

I logged into cPanel updated my email address then tried to go and link it on the x10hosting site. No success I get the following message on the x10hosting site:

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

Any help is appreciated.

Thanks

 

[Russ]

Your account is linked. It should do it automatically now.

 

[ryanforum]

When I go to the x10hosting site and log in with my forum user name and password it says that my account cannot be retrieved. How do I know that my account is really linked?

 

[GamingX]

Your account is linked to a different account. I'll move this to Level 2 Support so that the Senior Staff can fix this.

 

[Chris73]

I have linked your forum account with your hosting account. You should be all set now.