Cannot log in to cPanel on fris

[blakec]

I haven't used my x10Hosting site for a while because I've been testing something and it's easier to do with an xampp server on my own computer.

Anyways, I wanted to upload what I was testing to my site now, so I FTP'd into my site and copied everything over okay. Then I tried to visit my site and I was told my account had been suspended. So, I logged in to x10hosting.com and looked around for a while, though not finding anything that looked like an "Unsuspend" button. I cannot log in to cPanel, either. I tried resetting my password (including setting up a security question and getting an "unverified certificate" or whatever notification from my browser) and when that didn't work, I logged out and clicked "forgot password" on the x10Hosting login page and reset my password through a link in my email. Now under "Hosting > Open Actions" there are two entries titled "Hosting Password Update". The main hosting page also says that my account is unsuspended, but I still cannot access my site via HTTP.

I know this has been asked on the forums before, but other threads I looked at didn't help me.

Thanks.

 

[DeadBattery]

I would escalate this thread to a support ticket but the maintenance that the administrators are doing on Fris may have something to do with this.
Currently, your account is unsuspended however it is being redirected to a suspended page. You can see updates on the maintenance at http://status.x10hosting.com/
If you are still having this problem after the maintenance is finished, just reply to this thread and I'll escalate it to a support ticket.

 

[blakec]

Alright, thank you. I will keep an eye on it.

 

[blakec]

I can now log in to cPanel, but my site is still being redirected to a suspended page. Any help is appreciated.

 

[blakec]

My website is still inaccessible. Any idea what the problem might be?