Cannot log in to CPanel or FTP

[korjus]

I have tried for over 2 weeks to login to CPanel and FTP. FTP recognizes my user name but not my password. Do I need to reset my password? If so, how do I do this?

Please reply ASAP as I have waited patiently for 2 weeks while your server reorganization took effect.

Thank you,

Korjus

 

[Zubair]

Login to http://x10hosting.com/control/login.php with forums username and password.
Go to "Hosting" on TOP navigation, ----> Then Click on "update password". There you can change your password. put forums password in "Current Password" field.

Note: After this process, password for your client account, cPanel, and forums will become same.
After that try Login to cPanel again.