Cannot login to cPanel, Need for help

fanwang · May 28, 2008

Hi,

I cannot login to cPanel (http://fanwang.elementfx.com:2082)
My user name: fanwang
domain name: http://fanwang.elementfx.com

Please help! Thanks!

bugfinder · May 28, 2008

Your account was terminated(deleted) on the 20th of may for prolonged inactivity.

fanwang · May 28, 2008

Is it possible for me to remove the record on DNS for the domain http://fanwang.elementfx.com/ ?
Thanks!

bugfinder · May 28, 2008

You cant, but we can, assuming its not tied to an existing account.

If no one else can before I get home this evening, I will do it then.

bugfinder · May 28, 2008

You should be able to sign up now, your dns entry has been removed.

fanwang · May 29, 2008

Thanks a lot!

Edit:
Please do that again. It seems that their is still a record for the domain http://fanwang.elementfx.com/

Thanks!

bugfinder said:
You should be able to sign up now, your dns entry has been removed.