Cannot reset my password as do not have an email linked

[plympto2]

Hi I cannot get my site back online as it is asking me to reset my password. My login is plympto2, I never used an email. How can I reset my password now?

 

[Anna]

You gave an email address during the signup, it is a gmail address, starting: it****y*******ve

 

[plympto2]

You gave an email address during the signup, it is a gmail address, starting: it****y*******ve

Thanks for that! I reset the password but now upon login it says: Error code E394EA581C84F38FC
visit the forum

 

[Anna]

There was a temporary block on your IP for failed login attempts, I have removed the block.

 

[plympto2]

There was a temporary block on your IP for failed login attempts, I have removed the block.

Thank you. I still get the 404 error, under services it says x14 active but my domain is plympton.x10.mx
Is this still in the process of being recovered/will the data that was previously there for the site return?

 

[Anna]

There are still two servers that are not fully recovered, yours and one other.
We expect everything to be restored and techs are working on it as fast as possible.

 

[plympto2]

There are still two servers that are not fully recovered, yours and one other.
We expect everything to be restored and techs are working on it as fast as possible.

Got it, thank you!