Cant access cpanel and website down.

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istore_admin

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My website is not loading and when i try to login to my cpanel then i get the message:


"In order to use the Ad-Enhanced hosting account management panel, you must have your forum account linked to your hosting account.
Please enter your cPanel username below, you will receive an E-mail with further instructions. Be sure to have the same E-mail address registered with your cPanel account that your forum account has!"

When i enter my username it says error username does not exist. My account used to work fine.

Thanks,
iStore Admin
 
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