can't access to my web site (http, cpanel and ftp)

[dinaranjasoa53]

Since today morning i can't access to my site, is there any problems with my account ? i don't understand because i've checked my hosting account and it's unsuspended. So can someone help me !! i'm gone crazy !! lol !!

 

[Skizzerz]

Hello,

When trying to load your website myself to see if it worked, my AVG Antivirus reported a virus on your web page. I am going to suspend your account until we can review this matter further and updates will be posted on this thread. While suspended, you will not be able to access your account, so please be patient.

 

[dinaranjasoa53]

Hello,

When trying to load your website myself to see if it worked, my AVG Antivirus reported a virus on your web page. I am going to suspend your account until we can review this matter further and updates will be posted on this thread. While suspended, you will not be able to access your account, so please be patient.

Thanks for your answer!! it's not a virus but i've notice that avg considered <iframe> as a virus and i don't know why? I used many <iframe> in my website so can you unsuspended my website because i need the website for my study. it's my project for my degree of licency. you can unsuspended it i've no bad intention. thanks a lot for your comprehension.

 

[Skizzerz]

Hello,

It seems that as you stated, AVG is reporting a false positive. I have unsuspended your account.
To make it easier for others to access your content, I highly recommend naming your folders all lowercase and without spaces, and to move everything currently in the "Young African Leaders Madagascar" into the public_html folder directly so that people are not shown an index listing when viewing your site.

 

[dinaranjasoa53]

Thanks a lot for the unsuspension !! god bless you !! but still can't access to the my website !!

 

[Skizzerz]

Hmm,

Then there may be an issue with the firewall blocking your IP for some reason, let me check with some people to see if this is the case.

 

[dinaranjasoa53]

Hmm,

Then there may be an issue with the firewall blocking your IP for some reason, let me check with some people to see if this is the case.

Allright !! thanks a million !! i've no other solution than to be patient !! lol !!

 

[dinaranjasoa53]

Hi everybody !! i can't access to my website again !! what i've done wrong ? Yesterday it worked perfectly, can someone help me please ? my hosting account is unsuspended! In the IRCchat they told me that my IP is blocked !!