Can't access webmail

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osullivanjames15

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Hi,

I keep getting this error when trying to access webmail:

Secure Connection Failed

fris.x10hosting.com:2096 uses an invalid security certificate.

The certificate is not trusted because it is self signed.
The certificate is only valid for image.singlehop.com.

(Error code: sec_error_untrusted_issuer)

* This could be a problem with the server's configuration, or it could be someone trying to impersonate the server.

* If you have connected to this server successfully in the past, the error may be temporary, and you can try again later.



Can you help?

Thanks
 

carl6969

Community Support Team
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This "error" message is because the new server certificates have not been fully configured and setup yet. In this particular case it is safe to ignore the warning, accept the certificate and proceed.
 
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