can't access website through cpanel

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be1963

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I'm having a problem accessing my site throught cpanel.. I tried changing the password and still I can't get through. The status of the website is unsuspended and I tried going to my website and there is nothing wrong with it. I'm trying to update my site but I can't login through cpanel.
 

descalzo

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Do you remember that your cPanel user name is different from your Forum username?
 

be1963

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Yes I do remember that the cpanel username is different from the Forum username.
 

descalzo

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Could you try changing your password again. The system does not show any recent updates in your password.
 
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