Can't access y control panel

[jezebelf]

I am trying to access my control panel, but when I type my login and password it gives me the message "Login attempt fail"
Please help me.
Thank you

 

[Gouri]

I am trying to access my control panel, but when I type my login and password it gives me the message "Login attempt fail"
Please help me.
Thank you

Did you tried to login through the account panel https://x10hosting.com/control

 

[jezebelf]

Yes I did. And that is when I get the message."Login attempt fail".
tks