can't connect with FileZilla FTP

[mcreport]

Spoiler: Error

Status: Resolving address of burstmc.x10host.com
Status: Connecting to 198.91.81.7:21...
Status: Connection established, waiting for welcome message...
Response: 220---------- Welcome to Pure-FTPd [privsep] [TLS] ----------
Response: 220-You are user number 8 of 50 allowed.
Response: 220-Local time is now 18:08. Server port: 21.
Response: 220-This is a private system - No anonymous login
Response: 220-IPv6 connections are also welcome on this server.
Response: 220 You will be disconnected after 5 minutes of inactivity.
Command: USER mcreport
Response: 331 User mcreport OK. Password required
Command: PASS ********
Response: 530 Login authentication failed
Error: Critical error: Could not connect to server

yes, I tried my email also. None worked, both got the 'critical error'? I'm using FileZilla. Help?

 

[Dead-i]

Hi,

Please could you try again with the username "burstmcx", and let me know if you still receive this error?

Thank you,

 

[mcreport]

Hi,

Please could you try again with the username "burstmcx", and let me know if you still receive this error?

Thank you,

Fixed it. Thank you so much!