Can't create new site

[jebailey1120]

I've registered and confirmed my email, and the site displays the message "Due to increased demand for our services we have had to queue hosting registrations." when I submit the registration. The site never creates and eventually displays the message below:

"We regret to inform you that unfortunately an error prevented the successful completion of your registration, please submit your request again."

There isn't currently a listed outage, but I can't seem to create a new site. Is there an outage with creating new sites right now that isn't listed? If so, what is the ETA for resolving this?

Thanks,
John Bailey

 

[Skizzerz]

That error means you need to submit your registration request again as it didn't work the first time.

 

[jebailey1120]

Yes, but so far I've resubmitted it around 10 times and continue to receive the same error. I've tried changing the submission parameters as well.

 

[Skizzerz]

What is your portal account username? The forum account you are posting from is not associated with your portal account so I cannot check this out.

 

[ddnhfx10]

I'm having the exact same problem. This forum account isn't linked to my portal thing as I don't know what it is.. I need help... I submitted it like 20 times.

 

[jebailey1120]

What is your portal account username? The forum account you are posting from is not associated with your portal account so I cannot check this out.

My portal user name is baileyde and the domain specified is baileydemos.elementfx.com (I've tried the other two as well, none of them work).

 

[jebailey1120]

You can get your portal user name by checking (modifying) you registration information.