Cant delete files via cpanel or clear my joomla cache

[phoenix2010]

good morning everyone
ive tried to clean my joomla cache this morning and was unable to do so by the 2 ways i usualy use
ive tried to delete the cache via the admin panel backend joomla and failed so tried via c panel and the joomla cache folder? imidiatly after deleting the files came strate back as if the disk is read only?
ive even checked the file permissions and they are fine !

 

[xav0989]

Hello,

Are you getting any specific error code or message from either joomla or cPanel?

 

[phoenix2010]

just logged into cpanel and all my data seems to be gone cpanel isnt showing any stats
or any data in the acount?
i think you may need to escalate this one mate ?

 

[phoenix2010]

all data has been wiped

pics below of before and after this morning?

ps im on stoli

View attachment 7203View attachment 7204

 

[xav0989]

I'll escalate your account. It is definitely a level 2 issue.