Can't ftp with filezilla

[jvandamm]

Hi,

I keep getting this error when I try to establish a connection with filezilla:

530 Login authentication failed
Critical error
Can't connect with the server

I double checked my login and password and I don't think this is the problem.
I even created a new ftp account to make sure the settings were ok, but I'm still getting the same error.
Does it have to do with any settings on the server side ? May I have skipped a step in the configuration of my account ?

Thank you

Jonathan

 

[techairlines]

Did you try using your primary FTP account?

Host: Domain Name
Username: Your cPanel username
Password: cPanel Password
Port: 21

 

[jvandamm]

Thanks a lot !! It works

Jonathan

 

[Zubair]

***Thread Closed***