Can't log in to cpanel

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Fedlerner

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I've sent you a new password by PM. Try to login with that password, and username: magik
 

magikdonkey

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I've sent you a new password by PM. Try to login with that password, and username: magik

It still doesn't work, I have tried the normal URL and the alternative suggested URL as well. I have cut and pasted the password and typed it out manually caps sensitive with no luck.
 
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