Can't log in to FTP or cPanel after Fris transfer

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edkolis

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I can't log in to my FTP account - I get 530 login authentication failed. Also, I can't get to cPanel from the main control panel, and the main control panel still says I'm on Fris, even though that server was shut down. I can get to my website just fine though - I just can't update it!
 

xav0989

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You will be able to reset your password through the Account Management Panel once the backend is synced with WHM. This will happen over the next 24 hours. Until then, you may open another support thread if another problem arises.
 
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