Can't log into Cpanel

[ronbrooks35]

I just set up my account yesterday and could get into it them but didn't have time to look it over. Today I tried to log in but it will not let me. I am new so I am not sure if I am doing something wrong.

---------- Post added 02-17-2011 at 02:53 AM ---------- Previous post was 02-16-2011 at 02:55 PM ----------

Is there any help on this form? I have been trying to connect to Cpanel all day and I still can't get into it. I also can't connect to my site with filezilla either. I have not done anything except sign up for an account and made a data base file. I still can't get to my site so I can upload my files so I can get my site started.

---------- Post added at 02:26 PM ---------- Previous post was at 02:53 AM ----------

Now I have been trying for two day to get on to cpanel with no luck. I also keep trying to connect to my site with fillezille. When I connect it comes back with conntion closed by server and could not connect to server. I am using chopin.x10hosting.com:2083 with my user name and pass work. At this point I don't know what is wrong.

Help is needed please

 

[masshuu]

What exactly is your issue? Is it just not connecting or can you not login.
If it is the former, then you need to make sure you are not behind a firewall. Many Schools and businesses block most outgoing ports. Additionally many personal firewalls block web browsers that try to connect to non-standard ports.

 

[ronbrooks35]

Okay here we go. I set up an account two days ago and l went to Cpanel but didn't have the time to do anything but look around. The next day I tried to log in to Cpanel again and it keeps telling me Login Attempt Failed! I then went to Fillezilla and try to log on to my site so I could add my files and that will connect to chopin.x10hosting.com:2083 Then I will wait for the welcome message then is will say server disconnected. I printed off the hosting account's details page to make sure I was using the right pass work and I was. I am not behind any fire wall.


Sorry I was using the wrong pass word. I am sorry but must have changed before I shut down the computer the other night.

 

[ronbrooks35]

Sorry I am still learning.