Can't log into x10 account control panel! :(

[rebecca ripple]

I know I haven't been here in a while, but I wanted to try a new website idea. But when I log into the user panel with my old account information (my email & password), I just get a blank page. Is it because of my browser, possibly? I'm using Firefox 41.0.1 on Windows 10. Has anyone else reported issues with this?

Please help! Thank you in advance.

Rebecca

 

[rebecca ripple]

I can't sign up via the front page, either. Also, the sign-up process is flawed, at least in my browser. I'm not sure what's wrong. I hope you can help me...

 

[rebecca ripple]

I just tried logging in using Microsoft Edge, and I had the same problem. So it's not a Firefox issue.

 

[rebecca ripple]

Hello?

 

[Dead-i]

Hi Rebecca,

What URL is the blank page showing at?

Thank you,

 

[rebecca ripple]

Thank you for replying!

https://x10hosting.com/sso/upgraded

 

[bdistler]

try --> [ https://x10hosting.com/sso/login ]

there is a link at top-right of that page to open a 'new' account - if your old account is gone

 

[rebecca ripple]

I still get the blank page.

 

[rebecca ripple]

I can't sign up. My email address is already in the system.

 

[Dead-i]

Hi Rebecca,

A redirect to the "upgraded" page usually means that your account has been upgraded to x10Premium. In that case, you would need to sign in at the client area instead. If you would like to create a new free hosting account, please try with a different email address.

Thank you,

 

[rebecca ripple]

I don't have a different email address that isn't in the system... Can you please remove my hosting account?

 

[rebecca ripple]

rebecca ripple at g mail. com