can't login through cpanel

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zankuther

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I would like to change something in my website, but I'm unable to login. I tried with both my hosting and forum account, but it doesn't let me get in.
 

Russ

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Log in to the Account Management area on www.x10hosting.com, Using your email and password. Once in, click on the hosting tab at the top and first verify the account isn't suspended. If it's not, then from there you'll be given an option to log into cPanel, your user name and in the even you still can't log in, the option to change the password required.
 

zankuther

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When I try to login using the "login to cpanel" button it gets the message "Login Attempt Failed!"

There's no option to get the password, to change it, nothing at all. You just can't login.
 

descalzo

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Sign in https://x10hosting.com/control/login.php using Forum username and password

Top menu, ACCOUNT item, third drop down item update password

When they ask for 'Current Password' , they want current Forum password. This will set both cPanel and Forum password.
 

zankuther

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I still can't login and I need to upload a new index... how can I upload without cpanel???
 
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