Can't Login to Account or CPanel

[freeassign]

I created an account on October 3rd and have never been able to log in. (More details below.) Here is my info:

Username: freeassi
Password: ******
Domain: freeassign.x10Hosting.com
Hosting Package: Adfree
E-mail: ******

1) For the first few days, I was able to access my "x10Hosting account management panel." But now, when I attempt to log in, it says:

An Error Has Occurred
Whoops, an error occurred retrieving your account's data from our system. Please try your request again in a few moments.

2) I have never been able to access cPanel. The response is always that my user name or password is invalid. I don't see how that could be because I'm using the user name and password supplied in the Welcome email.

3) My home page still shows up as "Domain Available". Shouldn't there be some other type of placeholder there?. . .or is that normal?

I'm sure this is going to wind up being a stupid mistake on my part. But nonetheless, I'm out of ideas. Any suggestions anyone can offer would be greatly appreciated. I really love all the things I've heard about this awesome service and I am looking forward to trying it out.

Thanks,
Bill

 

[Corey]

You shouldn't have those errors, can you go ahead and forward me your welcome Email with a link to this thread?

corey[@]x10hosting.com

Thanks,
-Corey

 

[freeassign]

Thanks for taking a look at it Corey. I forwarded my welcome email to your address. Let me know if you didn't receive it.

- Bill

 

[Corey]

I replied.

 

[freeassign]

Thank you Corey. Everything is working now.

I don't know where you get the time to maintain the servers and give everyone personal attention, but however you do it, this service rocks. Are you sure you're not just an AI bot built in some govt lab?

Thanks again,
Bill

 

[Fedlerner]

I'll close the thread as the problem has been solved.
If you still have problems, you can re-open this thread, or open a new thread.

*Closed*