Can't login to account

[shyguy]

This is what I have been getting when viewing account

An Error Has Occurred
Although you've logged in successfully, there was an error retrieving your account's hosting type from the backend system.

Please post on our forums to seek support on this issue.

Also can't view site or FTP server for me is down

 

[Christopher]

We are aware of the FTP problem.
Are you still unable to view your site?