can't login to cpanel or reset password?

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hyeclass

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my domain name is hyeclass.exofire.net
but i'm unable to login to my cpanel

I tried resetting my password but never got the email :s

what can I do?
 

hyeclass

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I have the same problem there :s that's where I tried resetting my password but never got the email
 

hyeclass

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nope and i'm pretty sure I haven't forgotten my password because I can still login to the ftp
 

stpvoice

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Are you using your email address as username?
 

stpvoice

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You should be using email address. Just to confirm, the address we have on file for you is: [email removed]
I'll edit it from my post once you've seen it.
 
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hyeclass

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i was using my other email adress sorry :( the other one is bugz.inc@.... but when I tried resetting my password it didn't say "email adress not in database..." so I tought I was using the right one

---------- Post added at 10:34 AM ---------- Previous post was at 10:31 AM ----------

thank you for you help
 
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