Can't login to cPanel or webmail

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thorx10

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I am unable to log in to cPanel or cPanel webmail.

After I enter my login details at the cPanel login screen, a blank page with the following url appears:
http://lotus.x10hosting.com:2082/frontend/x3/index.php

cPanel webmail allows me to login and select whether I want to use Horde or Squirrel Mail. After I click on either I am told:

ERROR
Unknown user or password incorrect.

What is going on??
 

Smith6612

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cPanel upgrades/issues taking place. However, if you want to correct the blank page, simply go to http://lotus.x10hosting.com:2082/frontend/x3/index.html for the meantime. For the login failing in SquirrelMail, that's probably related to both the MySQL issues going on at the moment as well as the cPanel upgrades.
 
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Danielx386

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I got the same issue, but I tried what you said, but still getting blank pages
 

Smith6612

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I got the same issue, but I tried what you said, but still getting blank pages

If you clicked on my link and then logged in, it would've taken you to index.php. After logging in click my link again in that case as I just checked the link and it's working fine.
 
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