Can't login to cPanel or Webmail.

[stetrii90]

It won't let me login to cPanel or my webmail. Both say that login was unsuccessful. I was recently suspended for inactivity was this caused by that?

 

[Corey]

I have restored your account, please allow 24 hours for it to become fully operational again. After 24 hours if you still have issues either re-open this thread or create a new one. You can re-open this thread by clicking on the "Administrative" text at the top of the original post.

 

[stetrii90]

Ok it has now been over 24 hours and I still have no access. My login information for cPanel is the same as logging in to x10hosting.com, right?

 

[Derek]

Ok it has now been over 24 hours and I still have no access. My login information for cPanel is the same as logging in to x10hosting.com, right?

It is not the same information, you can change your hosting password password at http://x10hosting.com/control you must login with your x10hosting details there.

 

[stetrii90]

I have access now. I changed my password again and it fixed the problem. Thanks for everyone's help.