can't login to cpanel

[the skilled one]

Hi I can't log into my account control panel. I get the following message: Login Attempt Failed! and when I click forgot password it carries me back to the page with the account management system.

help?

 

[descalzo]

Log on to the Account Panel with your Forum username and password.
Your hosting username is on the left column and on the right column, "Account Options", there is a "Change your cPanel password" link that will allow you to set your hosting password (after answering your security question).

 

[xav0989]

Hi I can't log into my account control panel. I get the following message: Login Attempt Failed! and when I click forgot password it carries me back to the page with the account management system.

help?

Hello

Your cPanel credentials and your forum/account management/support ticket credentials are not the same. You cPanel username is ryanp1. Please post back if you need to change your password.

- xav0989