Can't login to cPanel

[hero080]

Cant access my web pages:
hero080.x10hosting.com
either.
What's going on there?

 

[vishal]

Your webpages are loading fine for me , A blue navigation bar on left and first page something like that.
Flush your DNS and try.
For Cpanel try the link that is mentioned in your Account Panel http://x10hosting.com/control/login.php

 

[hero080]

I tried, but can't login with the link you gave.

Since you can see my dumb web page but I can't, I think probably somehow the server blocked my IP, therefore I can't login to the cPanel of access the webpage, while leaving my ability to login to account and forum untouched.

I hope some tech staff can help me to resolve this issue. Or maybe after a few days my ATT DSL ip will change and I will be alive again.

Your webpages are loading fine for me , A blue navigation bar on left and first page something like that.
Flush your DNS and try.
For Cpanel try the link that is mentioned in your Account Panel http://x10hosting.com/control/login.php

 

[vishal]

I tried, but can't login with the link you gave.

Since you can see my dumb web page but I can't, I think probably somehow the server blocked my IP, therefore I can't login to the cPanel of access the webpage, while leaving my ability to login to account and forum untouched.

I hope some tech staff can help me to resolve this issue. Or maybe after a few days my ATT DSL ip will change and I will be alive again.

Did you try flushing your DNS ?
The above link i gave you is of Account Panel. I should have worked. Mention what error are you getting when you try to login

 

[hero080]

Thanks for you reply.
I turn off the brower and then try to login again.

1. I can login to account panel, as well as this forum. everything seems perfect except a little bit slower than before (maybe it's my illusion)

2. If I click "login to cPanel" button, I will get be redirected to the address of:
https://lotus.x10hosting.com:2083/login/
and the brower will show a timeout error (try chrome, IE8 and ff, nono of them worked)

3. As a support for 2. I tried to ping https://lotus.x10hosting.com , it is resolved as [69.162.115.253], and unreachable (Request time out)

4. And I can't open my webpage hero080.x10hosting.com. If I ping it, it's resolved as[69.175.120.10] and unreachable.

Do I need to flash my DNS now? In my understanding I need to reboot my home router? or is there any easier way to do it?
My computer is windows XP pro and the router is Asus with dd-wrt firmware.

Did you try flushing your DNS ?
The above link i gave you is of Account Panel. I should have worked. Mention what error are you getting when you try to login

 

[Gouri]

Thanks for you reply.
I turn off the brower and then try to login again.

1. I can login to account panel, as well as this forum. everything seems perfect except a little bit slower than before (maybe it's my illusion)

2. If I click "login to cPanel" button, I will get be redirected to the address of:
https://lotus.x10hosting.com:2083/login/
and the brower will show a timeout error (try chrome, IE8 and ff, nono of them worked)

3. As a support for 2. I tried to ping https://lotus.x10hosting.com , it is resolved as [69.162.115.253], and unreachable (Request time out)

4. And I can't open my webpage hero080.x10hosting.com. If I ping it, it's resolved as[69.175.120.10] and unreachable.

Do I need to flash my DNS now? In my understanding I need to reboot my home router? or is there any easier way to do it?
My computer is windows XP pro and the router is Asus with dd-wrt firmware.

I am able to see your site and as well as the cpanel login page.

flush the DNS and also reboot the home router both. And try again.

 

[hero080]

Now I'm sure it's not a problem of DNS.

I rebooted the router and it worked. However I try to ping hero080.x10hosting.com it is resolved as [69.175.120.10], which is exactly the same as before.

Then I tried to use ftp to access my account, it failed. As a result I can't login to cPanel or view my pages again.

In summary, when I use my account to try to access ftp service, it will fail and prevent me from logining to cPanel or viewing my pages, probably because my IP address was blocked.

 

[hero080]

again, I can't login to cPanel or view my pages. It could be a firewall problem. Does anyone know what should I do?

 

[Zubair]

Your other thread is replied.

***Thread Closed***