Can't Login to host

[gothcard]

Hi I can't seem to login after resetting my password and when I try to reset my password again I only get the following message......Error code E94CA02B7E1F3EE85. Please go to the support forum for assistance.

 

[Eric S]

Hi I can't seem to login after resetting my password and when I try to reset my password again I only get the following message......Error code E94CA02B7E1F3EE85. Please go to the support forum for assistance.

This error is for attempting to request a password reset for nonexistant email.

Please make sure you are using your correct email when doing the reset

 

[gothcard]

Hi, thanks for the quick reply. The email address I use is the one I've always used to login.

 

[Eric S]

Hi, thanks for the quick reply. The email address I use is the one I've always used to login.

I have issued a email reset to go******rdz@mail.com please note the ** do not indicate actual numbers or letters.

 

[gothcard]

Thanks, I reset my password, but still can't login.....These credentials do not match our records

 

[gothcard]

I've just done another password reset but got this message when trying to login......Error code E96966746B0434008. Please go to the support forum for assistance

 

[Anna]

There was a block for using the wrong email too many times. The block seem to have expired already however since it was a temporary one.

Make sure you use the email as noted by Eric as your username when logging in.

 

[gothcard]

Thanks Anna, I managed to login to account now, but my Hosting Control Panel won't open. Also my website wont show either.
Can you help please.

 

[gothcard]

Resolved now, for some reason site is back up and all is working well.

 

[Anna]

Great, I'll close this up as resolved.

Please create a new thread if you need any other assistance.