Can't login to my account ?

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xav0989

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I can't login into my account.

You account has been suspended for inactivity. It is a requirement that you log in the forums each 30 days to keep your account active.
 

hellboy99

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I did logon, I have sent you a PM as it could be a problem I had before but I never heard anything back about it.
 

hellboy99

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I have been onto support members via PM as far back as April regarding my account, could the below mentioned I sent by PM be the problem ?

hellboy99 said:
Hi,

I got an email saying my host will be shut down if I don't log onto the forum here. Problem I have is that I cannot link my host account to my forum account nor can I create a new forum account to link to my host account. Can you link my current forum account, username: hellboy99 to my host account, username: hellboy9

I received the same email as mentioned above on the 12th of this month and again I logged onto my forum account but still my host account has been suspended for inactivity.

Can someone please help, thank you.
 
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DeadBattery

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The backend used for suspensions/unsuspensions is down for cossacks because of the server move. This means that any unsuspension requests will not be processed until the server move is complete.
See http://status.x10hosting.com/ for updates on the server move progress.
 

carl6969

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What is your cPanel username?
 

hellboy99

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There is no hosting with the above said user name.Are you sure about the username

Positive, I got an email dated the 12th of this month from yourselves and you have the username in that:

x10Hosting has an inactivity policy that will soon affect your hosting account hellboy9
 
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