Cant login via FTP

[asylumserve]

It won't let me login via ftp:

account id MAP33741682

I tried both username and username@domain with the password set

 

[DeadBattery]

Please try changing your cPanel password: http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password

If this doesn't work, it is caused by a problem that I believe staff are looking into.

 

[asylumserve]

Yes, I tried that, I can login to Cpanel, but not FTP.

 

[DeadBattery]

Try these settings
Server: chopin.x10hosting.com
Username: xsecure1
Password: cPanel password
Port: 21

 

[asylumserve]

Ok, that works thanks. Connecting to the IP that is supposed to be the A record for the domain doesn't.

 

[DeadBattery]

I am marking this thread as resolved.
If you need additional assistance, feel free to create another support thread or re-open this thread.
*****Thread Closed*****