can't reach domain

[Patrick.B]

Hi X10 !
Dont have change any setting in cPanel couple weeks ago. I have quick check config and all seem to be okay.
I got the error "ERR_NAME_NOT_RESOLVED." when trying to reach planeterecettes.com, but when try to get by the free subdomain, website works.

My domain: http://planeterecettes.com/
subdomain: http://planetecuisine.x10host.com/

the nameserver already point to x10hosting, this domain already have work before (couple hours/ day ago..)

Thank's

 

[ChatIndia]

I see that you have correctly setup the nameservers for the domain name planeterecettes.com but the domain name isn't resolving to an ip address. Also for your free subdomain I'm getting 100% packet loss. So I think that either the server on which you are hosting your website is down or you have problems with your dns configuration.

 

[Patrick.B]

Hi,

I'm hosted by X10 free .. ^^ This is for what I have post here.

* In my first post, the first URl I given is writing at hand, I put an extra charac by error,
Free SubDomain X10 work: http://planetcuisine.x10host.com/
The subdomain work well, but when i'm trying to reach by my .com domain ( http://planeterecettes.com/ ) is doesn't work.

** and the domain was purchase on a x10 premium account couple month ago.

 

[Patrick.B]

Hi again,

After somes tests, It seem to be DNS seetings in cPanel in error. I have set-up again the DNS and all work properly, I can continue my dev.


You can mark this thread as resolved. Thank's

 

[brittbr2]

Still Cant access the main Domain

 

[Patrick.B]

Hi brittbr2

Yes, actually the domain is not available. I'm working on this project, so block the access to domain during time I complete the basic stuff for website ..
I have resolved the issue and tested to be sure, all it's fine now ^^

Thank's to have check again, this is much appreciated!