Change Domain

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netbin

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I would like to change my domain. I have used the Modify Your Account feature to do this and the update takes effect there, but not in my cPanel. I have also tried to open up a new account with the new domain, but I had trouble with activating my email. The domain does appear to still be available. How can I get the new domain to update in my cPanel with my current account?
 

adamparkzer

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I would like to change my domain. I have used the Modify Your Account feature to do this and the update takes effect there, but not in my cPanel. I have also tried to open up a new account with the new domain, but I had trouble with activating my email. The domain does appear to still be available. How can I get the new domain to update in my cPanel with my current account?

Hi netbin,

First of all, please do not create multiple hosting accounts for the same email address. As stated in our Terms of Service, each individual is allowed only one hosting account.

As for your domain issues, try changing your main domain name from your account management panel at http://x10hosting.com/panel.php?modifyaccount. As for the changes not being reflected in your cPanel, this may be because we are currently doing cPanel upgrades on all our servers (refer to our Service Alerts section). The changes will synchronize with your cPanel once all our upgrades are complete.

- Adam
 

netbin

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My apology for asking a question that has been answered numerous times already. I did some more searching again and found it is a common issue.

When I tried to create the second account, I did however use a different email address provided by gawab.com. It kept telling me that this was not a valid email and would not let me continue beyond that step. I'm assuming that gawab is not a supported email for registering and or multiple registered accounts from a single user were detected.

In the event that the registration of the second account would have been successful, I would have deleted my first. I haven't uploaded anything yet and would like to resolve my domain issue before I even start to use my account.

Is there any apx eta on the cpanel upgrades?

Thank you for the fast support.
 
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