Change name domaine

[teamalexandriz]

Hi,

I try to change my name domaine http://teamalexandriz.elementfx.com to http://teamalexandriz.tk but i have always the same error 1E9F63B0.My .tk domaine use your DNS server .Can you help me ?
Thank

 

[vishal]

Did you park or added it as addon before

 

[Zubair]

Hi,

I try to change my name domaine http://teamalexandriz.elementfx.com to http://teamalexandriz.tk but i have always the same error 1E9F63B0.My .tk domaine use your DNS server .Can you help me ?
Thank

Did you add this domain in parked or addon domains in cPanel.

If YES remove it from there first

 

[teamalexandriz]

This domaine (.TK)is parked in the past but i have already remove before change the domaine in hosting panel.

 

[vishal]

Escalated to admins for further support