Resolved Changing email address associated with account

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higherkeys

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I was intending to change the email address associated with my x10hosting account, and was most recently informed that that feature would be launched by the end of March, and could be found under the cogwheel menu in the top right corner of the SSO page.
It looks like that feature has not yet been added—or at least not on the SSO page. If it has not yet been added, what is the new estimate for when the feature will be available? And if it has been added, where can I access it?
Thank you!
 

garrettroyce

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I don't believe that the backend is ready at this time. I'm flagging for admin review, but you might have to hold on a little bit longer.
 

Anna

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Yeah, I spoke to Corey about the backend last night, with all going on right now with the Corona virus he had to shift resources a bit so it had to be pushed back a bit. He said the backend is mostly ready but that he wanted to wait with launch until he was sure he'd have some time on his hand in case something comes up when it goes live.

Unfortunately, right now free hosting is not in the highest position of priorities.
 

higherkeys

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That makes sense. Thanks!
Should I expect the backend to be launched sometime within the next few months? Or does it all depend on when coronavirus clears up?
 

garrettroyce

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Unfortunately, I don't think anyone can predict what's going to happen. The head admin believes the backend is done, but it can't be deployed if x10 is low on staff because if there is any small error, we will get overrun with tickets and cause people more problems than we fix.

That does mean that bugs like this won't be fixed yet, but it ensures that the most users have accounts working.
 
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