Confusing Problem...Plz Help

[lennonmccartney]

Well my free account i opened up a couple months ago (http://diegomccartney.x10hosting.com/).... it has gotten suspended for inactivity, and i understand how the un suspension process works, but the email i registered with (lennonmccartney@live.com ) i guess i accidentally erased my account info...So i can't remember my login info at all. What i did was come here to the forum and pressed forgot my password that's how i got this user name and password retrieved, but everytime i'm at the x10hosting main page, and i press forgot my password i get a link to my password retrievel for the forum, but i need my site account info not the forum!....I can't even unsuspend myself because i can't remember my account login user name.
Any Tips/....Plz Help

 

[garrettroyce]

If you go here: http://x10hosting.com/panel.php
login.
look for the field named "username"
there's also a link to "change cpanel password"

 

[lennonmccartney]

thank you for your reply, i tried that with my forum username and password but it just says..An Error Occurred - Sorry, the forum account supplied has not been properly linked to a hosting account

 

[garrettroyce]

looks like you need a support ticket