Connection to server reset

[AZOVGY]

Since the servers have changed I and my visitors are having random periods were we cannot access site. It just says The connection to the server was reset while the page was loading. I cannot access via mine or the x10 hosting domain so heres my results when site is inaccessible,

Ping my domain

Pinging ovgyclan.com [74.86.116.190] with 32 bytes of data:

Reply from 74.86.116.190: bytes=32 time=163ms TTL=49
Reply from 74.86.116.190: bytes=32 time=137ms TTL=49
Reply from 74.86.116.190: bytes=32 time=142ms TTL=49
Reply from 74.86.116.190: bytes=32 time=140ms TTL=49

Ping statistics for 74.86.116.190:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 137ms, Maximum = 163ms, Average = 145ms

ping ovgyclan.x10hosting.com

Pinging ovgyclan.com [74.86.116.190] with 32 bytes of data:

Reply from 74.86.116.190: bytes=32 time=163ms TTL=49
Reply from 74.86.116.190: bytes=32 time=137ms TTL=49
Reply from 74.86.116.190: bytes=32 time=142ms TTL=49
Reply from 74.86.116.190: bytes=32 time=140ms TTL=49

Ping statistics for 74.86.116.190:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 137ms, Maximum = 163ms, Average = 145ms

ping cossacks server

Tracing route to x10hosting [74.86.116.190]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms 192.168.0.1
2 6 ms 7 ms 8 ms 10.249.148.1
3 35 ms 10 ms 12 ms nott-t2cam2-b-v614.inet.ntl.com [82.13.48.197]
4 8 ms 9 ms 9 ms nott-t3core-1b-ge-111-0.inet.ntl.com [195.182.17
5.145]
5 10 ms 10 ms 10 ms nth-bb-b-so-020-0.inet.ntl.com [213.105.174.173]

6 18 ms 12 ms 15 ms pop-bb-a-so-100-0.inet.ntl.com [213.105.172.14]

7 15 ms 16 ms 14 ms 195.50.91.69
8 14 ms 17 ms 19 ms ae-32-52.ebr2.London1.Level3.net [4.68.116.62]
9 85 ms 108 ms 105 ms ae-4.ebr1.NewYork1.Level3.net [4.69.132.109]
10 87 ms 91 ms 87 ms ae-91-91.csw4.NewYork1.Level3.net [4.69.134.78]

11 84 ms 87 ms 90 ms ae-93-93.ebr3.NewYork1.Level3.net [4.69.134.109]

12 96 ms 89 ms 89 ms ae-3.ebr3.Washington1.Level3.net [4.69.132.89]
13 97 ms 126 ms 109 ms ae-63-63.csw1.Washington1.Level3.net [4.69.134.1
62]
14 90 ms 92 ms 90 ms ae-61-61.ebr1.Washington1.Level3.net [4.69.134.1
29]
15 118 ms 108 ms 124 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
16 123 ms 124 ms 161 ms ae-7.ebr3.Dallas1.Level3.net [4.69.134.21]
17 125 ms 140 ms 143 ms ae-73-73.csw2.Dallas1.Level3.net [4.69.136.158]

18 125 ms 141 ms 151 ms ae-2-79.edge3.Dallas1.Level3.net [4.68.19.72]
19 142 ms 139 ms 168 ms te7-2.cer01.dal01.dallas-border.com [4.71.198.18
]
20 151 ms 139 ms 138 ms po55.fcr03.dal01.dallas-datacenter.com [66.228.1
18.182]
21 138 ms 137 ms 138 ms x10hosting [74.86.116.190]

Trace complete.

Hope this info is helpfull to you guys as this problem is becoming rather annoying.

 

[Jarryd]

Hey, if you read the server announcements first, you would see that all 3 servers are down at the moment, stoli is down due to maintanence with SQL, it is being moved to a new server, please be patient and search the forums before posting a problem.

 

[AZOVGY]

This problem hasn't just happened now, I've been getting it since servers moved. Regardless of the fact they are down at the minute I still have a problem. These results where from 3 days ago, I'm rather busy at the moment and have only been able to post now as a matter of fact so this isn't anything to do with current server move, and yes, I do read before I post. I've been waiting patiently for this matter to be resolved since servers moved but am posting now whilst I have some free time so that hopefully it can be remidied. Maybe if you read my post rather than just posting back you would have known that.

 

[Jarryd]

Well, i've looked over your ping and trace tests... there is no problems with packetloss according to them, and it doesn't seem to be having any lag spikes either.. is there anything in your cPanel error logs to state an error with one of your pages? Also, may i please have a link to your site?

 

[AZOVGY]

The only errors in my logs refer to a .gif image that is supposed to be in my sites theme but is not there, i've had that since i started site and it has never caused a problem as it is just one gif that cannot be found, problem has been since server moved. My site http://ovgyclan.com or http://ovgyclan.x10hosting.com, thanks.

 

[Jarryd]

Okay, when the servers come back up, i'll check it out and see if i can find out what may be going wrong for you, do you have any info on how to reproduce the error? Or is it just a random occurance?

 

[AZOVGY]

Unfortunately it is just random, when it happens the time periods are random too, anywhere from a couple of mins to a few hours. I had thought that maybe it was because server usage was high as when I looked in cpanel it was in the red but lately the server load can be 1 (green) and it happens.

 

[Jarryd]

Weird... i'll have to wait until i can view the error myself, hopefully this error will occur for me so i can try and help out.

 

[AZOVGY]

Site won't load again.

 

[dazappa]

Hm my sites finally loading now again, mine's been crappy the past few days too, and now whenever it tries to load a php page it gets an internal 500 server error :X html works just fine though rotflol.

 

[Jarryd]

Hm my sites finally loading now again, mine's been crappy the past few days too, and now whenever it tries to load a php page it gets an internal 500 server error :X html works just fine though rotflol.

Upgrade your PHP from Basic to Intermediate at: http://x10hosting.com/account

Also, in future please create your own thread.


AZOVGY:

I've been trying your site every so often, i havn't had one error on it, it seems to be working fine now?