Contact form not sending email

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kaosx10h

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I'm trying to have a form on my site email me the answers to it's questions and when I submit the form as a test after publishing it pops up it's confirmation message, but when I check my inbox there's no email. The address is entered properly on the properties of the form, it's not going to my spam folder, and there's nothing on my blocked senders list preventing it from showing up. If you know what's causing this please let me know. Thank you.
 

essellar

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The From address on any outgoing email has to be an address that exists on your account; you're not allowed to spoof the sender. If you need to reply to emails created by the form, you'll need to use the ReplyTo header. Mail must also have a text/plain MIME part if you're using HTML. (You also can't use external SMTP; all outgoing mail must go through x10Hosting's outgoing spam/phishing filters.)
 

jerome1g

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This is what the folks over at the vistapanel said to me.
I am also hosting at x10hosting and using their free account:

"Free hosting email can only be sent and received via the Webmail in your free hosting cPanel.
php mail() sendmail is enabled on free hosting and it allows the sending of Forum activation links and similar type of mails, any emails which are not registration activation emails or similar may not be delivered by PHPsendmail.
sorry smtp is not available on free accounts .... but you may send via your own SMTP server using PHP sendmail/mail()

free hosting email is provided as is, and on a best effort basis.
please see:
"http://kb.ifastnet.com/index.php?/article/AA-00201/0/Email-on-free-hosting.html"

For those of you who continue to have trouble and are hosting at x10hosting I suggest you go over to the
vistapanel website and create a support ticket
This is only for free accounts(issue)
 
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essellar

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That's patent nonsense. There are certain requirements, of course (the From header must be an email address that actually exists on your Free Hosting account, outgoing mail must have a subject and a non-empty body with a plain text part, all out going mail must go through x10Hosting's outbound spam filters so external SMTP canot be used), and your messages can't resemble spam patterns too closely. You are also limited to 100 messages sent per hour (in practice, that means 50, since there's a strong likelihood that "two hours" of your sending might see the outbound queue within the same hour).

It's also poor form (and kinda verboten) to advertise competing services in the support forum.
 

jerome1g

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If this person is running wordpress and using contact form 7 his email should work by default
I agree, any email he sets up in his cpanel should work. I tested my form just by using:
Subject "a test"
Body "this is a test"
I was able to get emails from both cpanel email address. I was also able to reply to those email address.
Do you think this would be spam?

It's also poor form (and kinda verboten) to advertise competing services in the support forum.
Sorry about that I forgot to delete it. I went back and removed it!!
 
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