couldn't find cpanel link

[mrprajesh]

it was working fine last week but now it says"

"Woah! It appears that you do not have hosting under your client account. This could be the result of a different scenarios:

• An older account was removed as the result of inactivity.
• A past account has been terminated for breaching our Terms of Service.
• You have never had a hosting account.

Whatever the reason, you can always sign up for a hosting account now.

If you believe that this is a mistake you may open a support ticket here."

what is going wrong ? what should i do now? help me

 

[vishal]

What is your Cpanel username ? and also was you inactive for a long time

 

[Derek]

Your account may be gone. Did you not log in the forums for over a month?

 

[mrprajesh]

oh no!!
rajeshm i think . [mostly i use "login to cpanel button" only, so little un sure]
username & forum name: mrprajesh

no i was active on 31 too of last month too https://x10hosting.com/forums/free-hosting/116679-mail-sending-failed.html

 

[Derek]

I cannot find your account, you can try creating a new one, if not I am not sure if the staff is able to recover.

 

[mrprajesh]

okay. i don't mind about creating a new account if it doesn't violate any Terms & Conditions. I have a local copy here. Not big problem if i lost my files/db. Hmmm.... okay i decided to create a new one

 

[vishal]

okay. i don't mind about creating a new account if it doesn't violate any Terms & Conditions. I have a local copy here. Not big problem if i lost my files/db. Hmmm.... okay i decided to create a new one

Since your old account is lost then its not a problem if you create new one.

 

[imc2004]

I'm having the same problem, i can't acces my account imc2004...

 

[Zubair]

I'm having the same problem, i can't acces my account imc2004...

open your own support ticket.