cPanel Access Issue

[nurbracer69]

hi there!

I just found out that I can't access my Control Panel anymore. Can this be fixed please..I need to check/change some important setttings?

Site: http://nurbracer.x10.mx

 

[nurbracer69]

When can I expect an answer here? I can't even open a Ticket in the Support Section

If someone could post the FTP Access Settings that would be great!

 

[Skizzerz]

Hello,

What is the error message you are getting when you try to access cpanel/ftp

 

[nurbracer69]

Hi

I'm getting only the standard web-browser error message that the page can not be loaded. Webmail doesn't work either (same error as cPanel)

 

[Skizzerz]

I am able to load cPanel on both https://nurbracer.x10.mx:2083 as well as https://lotus.x10hosting.com:2083 -- have you tried both of those URLs (note the first one will likely generate an ssl security error, but you can safely ignore it and choose to proceed anyway/add an exception)