cPanel and website cannot be accessed

[fangix]

Hello,
My website fangix.com and the cPanel cannot be accessed for many days, my username is fangix.
Can you help me fix this problem !
Thank you so much !

fangix

---------- Post added at 05:05 AM ---------- Previous post was at 05:03 AM ----------

If you need other detail information, please tell me !

 

[carl6969]

Try changing your password as described in this link:
http://x10hosting.com/wiki/How_to_Change_Your_cPanel_Password
If you are still having difficulties after that post back and we will assist you farther.

 

[fangix]

Thank you for your replying.
I update my password successfully, but my cPanel and website still cannot be accessed.
Is anything else i should do ?
:frown::frown:

 

[fangix]

carl6969，i still cannot access the cPanel and website.
Please give some help !