CPanel Chrash

[jdkubice]

Yesterday my whole account and cPanel went down (http://justinkdesign.x10hosting.com.) It finally started working last night, but when you visit justinkdesign.x10hosting.com it brings you to the default apache page. Does anyone know what is wrong and how I can fix it?

I just read a post on the forum of why there is so much down time. I feel that something other than cPanel should be found. One thing you could do is have the server restart in the middle of the night, so no one notices. I know you're supplying to multiple time zones, but try to apply the new accounts at a time where it effect your smallest group of customers.

Thanks for the free service guys.

 

[diabolo]

Yesterday my whole account and cPanel went down (http://justinkdesign.x10hosting.com.) It finally started working last night, but when you visit justinkdesign.x10hosting.com it brings you to the default apache page. Does anyone know what is wrong and how I can fix it?

I just read a post on the forum of why there is so much down time. I feel that something other than cPanel should be found. One thing you could do is have the server restart in the middle of the night, so no one notices. I know you're supplying to multiple time zones, but try to apply the new accounts at a time where it effect your smallest group of customers.

Thanks for the free service guys.

cPanel is the industries leading control panel. It is one of the main reasons why I am with x10Hosting. If you go to another host that has their own control panel, then some functions are limited what they program.

cPanel has bugs just like every other program out there.

 

[Livewire]

Yesterday my whole account and cPanel went down (http://justinkdesign.x10hosting.com.) It finally started working last night, but when you visit justinkdesign.x10hosting.com it brings you to the default apache page. Does anyone know what is wrong and how I can fix it?

I just read a post on the forum of why there is so much down time. I feel that something other than cPanel should be found. One thing you could do is have the server restart in the middle of the night, so no one notices. I know you're supplying to multiple time zones, but try to apply the new accounts at a time where it effect your smallest group of customers.

Thanks for the free service guys.

Server:starka <--- that's what I found in your AIP.

Just a warning as to -why- it went down, it had nothing to do with what you tagged in Feedback/Suggestions. The reason why is two fold:

http://forums.x10hosting.com/service-alerts/108403-starka-cpanel-update.html
http://forums.x10hosting.com/service-alerts/108489-mysql-starka.html

Cpanel on your server was recently upgraded to 11.25 and during the upgrade, it would have been down. Not long afterward mysql decided to rebel against it, and the rebellion was quashed.

That's all this particular downtime was - upgrading

 

[csc2ya]

Yesterday my whole account and cPanel went down (http://justinkdesign.x10hosting.com.) It finally started working last night, but when you visit justinkdesign.x10hosting.com it brings you to the default apache page. Does anyone know what is wrong and how I can fix it?

I just read a post on the forum of why there is so much down time. I feel that something other than cPanel should be found. One thing you could do is have the server restart in the middle of the night, so no one notices. I know you're supplying to multiple time zones, but try to apply the new accounts at a time where it effect your smallest group of customers.

Thanks for the free service guys.

I've bolded the part i'm referring to. While this probably could be done, as said, it would incovenience some users as multiple timezones are served by x10hosting.

In all honesty, a properly configured linux server should very rarely need rebooting apart from to apply kernel updates.

I am not linked to x10hosting in any way other than being a customer, so I don't know their viewpoints on this, but I believe the main issue is the amount of users that sign up, then abuse the service, causing server problems, which then need a restart.

In addition, if multiple users are running things on their sites that spawn processes that cause high load, it is usually quicker to reboot the server to kill those processes than to go through a list of possibly over 500 process looking for the ones causing the high load.

 

[Livewire]

I've bolded the part i'm referring to. While this probably could be done, as said, it would incovenience some users as multiple timezones are served by x10hosting.

In all honesty, a properly configured linux server should very rarely need rebooting apart from to apply kernel updates.

I am not linked to x10hosting in any way other than being a customer, so I don't know their viewpoints on this, but I believe the main issue is the amount of users that sign up, then abuse the service, causing server problems, which then need a restart.

In addition, if multiple users are running things on their sites that spawn processes that cause high load, it is usually quicker to reboot the server to kill those processes than to go through a list of possibly over 500 process looking for the ones causing the high load.

I posted something similar in his Feedback topic - as far as I know x10 already repaired the issue he is concerned with. That problem's been gone for quite some time, but the old forum posts are still coming up.