cpanel error whilst trying to login

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armstrong8923

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I have entered the correct user/pass yet a message saying [a fatal error or timeout occurred while processing this directive is occuring whilst trying to gain access.
 

stpvoice

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Hello,

Are you able to gain access at all? I've just tested cPanel on your server, and although I can see that error in the left sidebar, all other functions seem to be working normally, such as the File Manager.

Thanks.
 

armstrong8923

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no there is nothing showing up just that message in the top left corner and the background image for cpanel

---------- Post added at 11:05 PM ---------- Previous post was at 11:03 PM ----------

i've also tried using a different browser, ie and firefox

---------- Post added at 11:13 PM ---------- Previous post was at 11:05 PM ----------

when I've clicked on the error message, this is what it states...

can't write into /home/intlabs/.cpanel/nvdata.cache: No such file or directory at /usr/local/cpanel/Cpanel/NVData.pm line 65
Carp::croak('can\'t write into /home/intlabs/.cpanel/nvdata.cache: No such fi...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 76
Storable::logcroak('can\'t write into /home/intlabs/.cpanel/nvdata.cache: No such fi...') called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 248
Storable::_store('CODE(0x130ba9d0)', 'HASH(0x173eb60)', '/home/intlabs/.cpanel/nvdata.cache', 1) called at /usr/lib/perl5/site_perl/5.6.2/x86_64-linux/Storable.pm line 236
Storable::lock_nstore('HASH(0x173eb60)', '/home/intlabs/.cpanel/nvdata.cache') called at /usr/local/cpanel/Cpanel/NVData.pm line 65
Cpanel::NVData::_savecache() called at /usr/local/cpanel/Cpanel/NVData.pm line 155
Cpanel::NVData::_loadcache(1) called at /usr/local/cpanel/Cpanel/NVData.pm line 187
Cpanel::NVData::_get(undef) called at /usr/local/cpanel/Cpanel/ExpVar.pm line 133
Cpanel::ExpVar::expvar('$NVDATA{\'x3_hideicons\'}') called at cpanel line 1722
main::execiftag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3864
main::dotag_finished_headers(0) called at cpanel line 3664
main::cpanel_parseblock('<!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "...') called at cpanel line 3612
main::cpanel_parse('GLOB(0x1325dd60)') called at cpanel line 2491
main::doinclude('/usr/local/cpanel/base/frontend/x3/branding//index.html', 0, 1) called at /usr/local/cpanel/Cpanel/Branding.pm line 49
Cpanel::Branding::Branding_include('index.html') called at (eval 5) line 1
eval 'Cpanel::Branding::Branding_include(@{$argref});' called at cpanel line 1136
main::real_exectag('<cpanelif $NVDATA{\'x3_hideicons\'}>') called at cpanel line 3876
main::dotag_finished_headers(0) called at cpanel line 3704
main::cpanel_parseblock('<cpanel Branding="include(index.html)">^J') called at cpanel line 3612
main::cpanel_parse('GLOB(0x1323ac70)') called at cpanel line 5121
main::run_standard_mode() called at cpanel line 424
 
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