Cpanel Error

[kevinhx2]

Hey guys,

I'm having trouble loging into my email.

So when I go to x10hosting.com, login, click on the email tab, select my email, enter my password, I get redirected to Cpanel where I enter my credentials again and then this error pops out. " network error occurred while sending your login request. Please try again. If this condition persists, contact your network service provider."

I have tried doing the same thing but in Safari instead of Chrome and I was able to login successfully but when I send an email, the person to who I sent the email never receives it.

Any explanation or solution?

 

[bdistler]

I have tried doing the same thing but in Safari instead of Chrome and I was able to login successfully

are you using incognito mode in Chrome ?

...but when I send an email, the person to who I sent the email never receives it.

There are Email issues on all four (4) x10hosting's free-hosting servers - see --> [ http://status.x10hosting.com/ ]

 

[kevinhx2]

are you using incognito mode in Chrome ?

Nope, but I just tried using it and I get the same error. Is that error related to the email delivery issues?

There are Email issues on all four (4) x10hosting's free-hosting servers - see --> [ http://status.x10hosting.com/ ]

Oh didn't know how that.
Thank you very much for your help and for the quick reply

 

[bdistler]

Is that error related to the email delivery issues?

no it is related to --> "I have tried doing the same thing but in Safari instead of Chrome and I was able to login successfully"
in Chrome [ Content settings ] - you need both [ Cookies ] and [ JavaScript ] - set to "Allow"

 

[kevinhx2]

no it is related to --> "I have tried doing the same thing but in Safari instead of Chrome and I was able to login successfully"
in Chrome [ Content settings ] - you need both [ Cookies ] and [ JavaScript ] - set to "Allow"

My cookies and javascript are both on

 

[bdistler]

While I have other browsers to test with - I use Chrome or ChromeOS every day - with no issues
looks like you will need help from a Admin - like @Dead-i - with your Chrome issue

 

[kevinhx2]

While I have other browsers to test with - I use Chrome or ChromeOS every day - with no issues
looks like you will need help from a Admin - like @Dead-i - with your Chrome issue

alright thanks again for your help so far

 

[Dead-i]

Hi kevinhx2,

Just to clarify, are you trying to access your email's webmail? If so, please could you try logging in at this link instead and let me know how it goes?

https://xo2.x10hosting.com:2096/

Thank you,

 

[kevinhx2]

Hi kevinhx2,

Just to clarify, are you trying to access your email's webmail? If so, please could you try logging in at this link instead and let me know how it goes?

https://xo2.x10hosting.com:2096/

Thank you,

Yes exactly. I tried that link and I got the exact same error.

 

[Dead-i]

Hi kevinhx2,

If you are able to login using Safari but not Chrome, it suggests there may be something misconfigured in your Chrome settings. Could an extension or addon be affecting this?

Thank you,

 

[kevinhx2]

Hi kevinhx2,

If you are able to login using Safari but not Chrome, it suggests there may be something misconfigured in your Chrome settings. Could an extension or addon be affecting this?

Thank you,

I was finally able to solve my problem. First, I tried disabling all add-ons and the problem persisted. Then, I uninstalled my Chrome beta v.39 and installed the most recent release v.38 and everything went back to normal state.

@Dead-i Thanks to you for your help dear legend