Cpanel file manager help

[severnri]

Hi,

I am currently using the X10 free web hosting which I find really good and i am considering moving to the paid hosting however i recently encountered a problem.

I have uploaded my website through Serif Website X5 and it was working fine but then i started using my actual FTP account, severnri and I uploaded the website again but whenever I went to the domain name i just got this error:
[h=1]404 Not Found[/h]The resource requested could not be found on this server!

However i could defiantly see the files in the manager so am at a loss to why it does not work.


Any help would be hugely appreciated. Thank you again for a great service.

Seb Morris

 

[descalzo]

What is the exact filename of your home/index file?
Index.html is not the same as index.html
It should be located in public_html

 

[severnri]

What is the exact filename of your home/index file?
Index.html is not the same as index.html
It should be located in public_html

If your talking about the name of the file next to the home symbol it is, /home/severnri

Is this right?
Thanks for the help

 

[severnri]

This is my file system right now

 

[descalzo]

It looks like you wiped out your the directory /home/severnri/public_html , where your site actually has to go.

 

[severnri]

Hi thanks again for the response.

Do you have any idea how i fix that?

It would be really helpful if you did.

Thanks

 

[severnri]

It looks like you wiped out your the directory /home/severnri/public_html , where your site actually has to go.

Do you have any idea how i fix that?

Any help would be really appreciated.

Thanks

 

[bdistler]

Do you have any idea how i fix that?

From the screenshot you posted - it looks like you deleted most if not all account system folders

best way now is to ask to have your account deleted and start over with a new account

before you start work on a new account - you should read [ Getting Started Wizard ] near top of cPanel's home page

 

[severnri]

From the screenshot you posted - it looks like you deleted most if not all account system folders

best way now is to ask to have your account deleted and start over with a new account

before you start work on a new account - you should read [ Getting Started Wizard ] near top of cPanel's home page

Really, is there no other way?

Is there not something like a restore button or somewhere where i could get all the files i have before from?

 

[bdistler]

Is there not something like a restore button or somewhere where i could get all the files i have before from?

In short - NO
When you delete a file or folder (with the files inside) it is gone - removed from the system

From x10hosting's Terms of Service (TOS)

6. System Backups
Backups are the sole responsibility of the customer.* x10Hosting retains and offers backups to the customer but does not guarantee this service from failure. It is recommended all customers keep their own backups. Backups will not be provided to account holders who have been suspended for breaching the terms outlined on this page.

* bold by me

You can read the TOS here --> http://x10hosting.com/terms

 

[severnri]

In short - NO
When you delete a file or folder (with the files inside) it is gone - removed from the system

From x10hosting's Terms of Service (TOS)

* bold by me

You can read the TOS here --> http://x10hosting.com/terms

Thanks that is a shame.

How would you recommend i go about deleting the account so i can at least keep the domain?

Thanks

 

[bdistler]

How would you recommend i go about deleting the account so i can at least keep the domain?

see --> http://x10hosting.com/wiki/Delete_a_Free_Hosting_Account

Be sure to enter both your cPanel username and the 'X'

 

[severnri]

In short - NO
When you delete a file or folder (with the files inside) it is gone - removed from the system

From x10hosting's Terms of Service (TOS)

* bold by me

You can read the TOS here --> http://x10hosting.com/terms

Thanks for the reply.

How would you suggest I go about deleting the account so i can keep the domain name?