cPanel, ftp access, after unsuspention not working + website missing

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missmoss

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Hi,
I can't login to my cPanel or my ftp.
My account was suspended before, but is now Unsuspended again.
I addresses this problem in a different thread but I only got answers to my first problem:
http://x10hosting.com/forums/free-hosting/141610-my-website-has-disappeared.html

What can I do to fix my ftp / cPanel / Website in general?

Thanks in advance

Gem
 

Anna

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Looks like the unsuspension wasn't fully carried out on the server. Due to this cPanel would not have been updated with the new password you set so I'd recommend reseting it again, otherwise the login button in your account panel won't work.

I still see your domain as having wrong name servers: http://whois.domaintools.com/missmosscorsets.com
Also the domain does not respond to a ping, which suggests there's something missconfigured at the registrar. The entries on our name servers are correctly pointing the domain to your server.
 
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